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Contact Us

As a small family-run business we answer queries ourselves and we aim to provide the most friendly and helpful service possible! Our phone number and email address are below.

We love what we do and really care about our customers, so please do get in touch. However we also provide a Help Centre to give you the quickest possible answer to the most common queries.

    Delivery queries
    We have very few delivery issues, but appreciate that if you are the unlucky 1% it can be very frustrating! If your delivery is just 1 day late please wait until the next day as occasionally Royal Mail can be a bit delayed. After that please do contact us so we can try and help.

    If there’s any other issues with your order please contact us ASAP and we will do our very best to resolve it.

    Returns and refunds
    We have a user-friendly returns process which should give you everything you need to know.

    email
    Wherever possible please email us first

    This isn't because we want to hide away; our phone number is below!
    Having details of your query in writing will just help us look into it properly and efficiently, and it means we don't need to employ a Call Centre; keeping our costs down and prices low.

    Please email the following details to info@little-mouse.co.uk. We will get back to you soon; usually within a couple of hours.

    Your full name
    Your order number
    Details of your query
    Your phone number

      phone
      Still wish to talk to someone?

      No problem! Your call will be answered by a member of the family, so you'll get to speak to someone friendly and passionate about providing a personal and helpful service.
      0333 358 0101

      Calls charged at the same rate as a local number.
      The phone line is in operation Monday to Saturday, 9am-5.30pm.
      Leaving a voicemail
      If we're unable to take your call please leave a message, including:
      Your full name
      Your order number
      Details of your query
      Your phone number 

        mail
        Our addresses

        You can write to us at:

        Little Mouse Baby Clothing & Gifts Ltd
        34 Rosamond Road
        Bedford
        MK40 3UG

        Our registered address is:

        Addison Accounts, 26 Halsey Road, Kempston, Bedford, England, MK42 8AT

        Company Registration Number

        10543764.
        VAT Registration Number
        260163631

         

        Enter shop

        SECURE WEBSITE AND A COMPANY YOU CAN TRUST

        Lots of happy customers

        INTERNATIONAL SHIPPING & FREE UK DELIVERY OPTION

        Spend £15 for free UK delivery
        Standard £2.99 | First Class £3.99

        LOVELY PACKAGING AS STANDARD & YOU CAN EVEN ADD A CARD

        A perfect gift for a loved one

        WE GIVE BACK, AS DO MANY OF OUR BRANDS

        Charitable donations & ethical sourcing

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