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Contact Us

We're a friendly family-run business and we answer queries ourselves, so you'll always deal with someone who cares passionately about our customers.

Contact details are below, but this information might help you

Have a question about a product? Unsure what to buy?
We'd love to help you. Gill - our founder - has over 12 years experience as a Neonatal Nurse, and the rest of the family have learnt a lot about our products and baby's needs over the past couple of years.

Delivery queries
We get very few delivery issues, but appreciate that if you are the unlucky 1% it can be very frustrating! If your delivery is 1 day late please wait until the next day as occasionally Royal Mail can be a bit delayed. After that please do contact us so we can try and help.

Returns and refunds
We have a very fair and user-friendly returns process which should tell you everything you need to know.

Anything else?
If there’s any other issues with your order, or you have questions before making a purchase, please contact us ASAP and we will do our very best to help.

phone
Call us on 
0333 358 0101

Calls charged at the same rate as a local number.
The phone line is in operation Monday to Saturday, 9am-5.30pm.
If you'd prefer to speak with someone please don't hesitate to pick up the phone. Your call will be answered by a member of the family, so you'll get to speak to someone passionate about providing a personal and helpful service.

email
Email us at info@little-mouse.co.uk or send us a message on Facebook

We welcome phone calls, but if you genuinely don't mind waiting up to a couple of hours for a response to your query please email or message us instead. Minimising incoming phone calls means we don't need to outsource to a Call Centre; keeping our costs down and prices low and enabling us to offer a more personal service. It's a win-win!

mail
Our addresses

You can write to us at:

Little Mouse Baby Clothing & Gifts Ltd
34 Rosamond Road
Bedford
MK40 3UG

Our registered address is:

Addison Accounts, 26 Halsey Road, Kempston, Bedford, England, MK42 8AT

Company Registration Number

10543764.
VAT Registration Number
260163631

 



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