Delivery

Track your delivery here.

Spend just £40 to qualify for free tracked UK delivery. Next Day option also available.

Orders are fulfilled Monday–Friday (excluding bank holidays). Order by 2pm for same day fulfilment. We use a letterbox size box wherever possible for your convenience and packaging is recyclable.
 

UK Delivery

Fast, flexible, affordable and very reliable delivery with Royal Mail Tracked

  • Delivery Monday–Sunday (Sunday in major cities & towns)
  • Tracked to delivery point with photo confirmation
  • Receive predicted day/time of delivery by SMS/email
  • In-flight delivery options (change date/location in the Royal Mail App)
  • Set a Safeplace using the Royal Mail App

Standard UK Delivery

📦 Royal Mail Tracked

🕙 2 to 4 days (90% within 2 days)

❤️ FREE – for orders over £40

💳 £3.95 – for orders under £40

Priority UK Delivery

📦 Royal Mail Tracked 24

🕙 1 to 2 days (95% within 1 day)

⏰ Order by 2pm Mon–Fri

📅 Delivered Mon–Sun

💳 £4.95

Next Day UK by 1PM*

📦 Special Delivery (Signed-For), Royal Mail

🕙 Next day by 1pm

⏰ Order by 2pm Mon–Fri

💳 £7.50 or FREE over £150

📅 Tracked & signature required. Delivery by 1pm Mon–Sat.
* Most of UK covered, see exceptions.



International Delivery

See important information about customs charges below.

Ireland
Tracked International post (delivered by An Post)
3–5 working days
£7.95


Europe
Tracked International Postal Service
3–6 working days
£9.95

Rest of the World
Tracked International Postal Service
5–8 working days
£14.95


IMPORTANT
USA/Canada: Unfortunately we can't ship to the USA or Canada.

Customs: Shipments sent outside of the UK may incur customs duties/taxes which are the responsibility of the recipient. We cannot be held liable for any delays at Customs (this includes shipments to the EU).

New EU customs duties since July 2026
Each item type in a parcel will incur a 3 euros customs duties charge. In addition to other taxes and clearance fees.

For example, if you order 1 hat and 1 toy that will be 2 x 3 euros.
If you order 3 hats that will be 3 euros.

Recipients will be contacted by the local customs authority before delivery to make payment.

More info: What you need to know about new customs charges


FAQ

Can you deliver to a hospital?

Delivering to a hospital is allowed, but we cannot be responsible for any packages that go missing once delivered. Hospitals can be very large and their postrooms not always reliable, so please proceed with caution.

Where can't you deliver to?

While we're more than happy to deliver your order to your place of work, there are a few exceptions. For reasons out of our control, we can't deliver to any of the following:

    • Military Bases / British Forces Post Office
    • HM Prisons
    • P.O. Boxes
    • Countries affected by conflict, embargoes, etc
    • USA and Canada

We can deliver to hospitals but please see the note above.

What if my parcel is late or appears to be lost?

You can track your delivery here.

If you have any problems with a delivery please contact us and we will do our very best to resolve it (99% of deliveries arrive on time!).

 

Will there be customs charges to pay outside of UK?

Shipments sent outside of the UK may incur customs duties/taxes which are the responsibility of the recipient. We cannot be held liable for any delays at Customs (this includes shipments to the EU).

New EU customs duties since July 2026
Each item type in a parcel will incur a 3 euros customs duties charge. In addition to other taxes and clearance fees.

For example, if you order 1 hat and 1 toy that will be 2 x 3 euros.
If you order 3 hats that will be 3 euros.

Recipients will be contacted before delivery to make payment.