UK & International Delivery Information & Costs
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This includes the Highlands and Islands, Scilly Isles and the Isle of Man.
FREE Tracked Next Day Delivery* - Spend £15 or more and you can choose FREE Tracked Next Day Delivery in the UK.
2-3 days (90% 2 days)
1-2 days (90% next day)
£3.99 (FREE for orders over £15)
1 day guaranteed before 1pm (next day if ordered by 2pm)
Ireland - £12.99
Australia - £19.99
United Arab Emirates - £14.99
3-6 working days
5-8 working days
* Notes on delivery and order processing
Monday to Friday orders received by 2pm will normally be processed the same day, but it's not guaranteed.
Orders received over the weekend will be posted on the Monday, with no distribution on Public Holidays. Saturday delivery is included in the UK and some other countries.
Our UK services do cover the Highlands and Islands, Scilly Isles and the Isle of Man.
Where possible we will use a box that fits through most letterboxes to achieve a first time delivery.
Who delivers for us?
Standard Delivery uses the Royal Mail 2nd Class Tracked service. Most orders take 2 days, with a small % taking an extra day. The Next Day option is Royal Mail First Class Tracked; most orders will be delivered within 1 day, but a small % may take 2 days.
Special Delivery is by Royal Mail. Standard international delivery is by Royal Mail and Express uses DPD, UPS, DHL or Fedex.
Places we cannot deliver to
We cannot deliver to USA or Canada currently, but are able to deliver to the rest of the world. While we're more than happy to deliver your order to your place of work, there are a few exceptions. For reasons out of our control, we can't deliver to any of the following:
• Military Bases / British Forces Post Office
• HM Prisons
• P.O. Boxes
• Countries affected by conflict, embargoes, etc
If you have any problems with a delivery please contact us and we will do our very best to resolve it (99.2% of deliveries arrive on time!).
We receive very few returns, about 1% (and they are almost always due to someone ordering a wrong sized or duplicate gift). Our returns policy is very straightforward and fair.