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UK & International Delivery Information & Costs

We offer UK and international delivery and rarely have delivery issues, but if you're one of the unlucky few please contact us and we'll do all we can to help. We have a very fair returns policy too.

Checkout Trustpilot to see what customers say about our speed of order processing, delivery and packaging.

UK delivery
UK Delivery

FREE Tracked 1st Class Delivery* when you spend just £15 or more.

    2nd Class Tracked, Royal Mail
    2-3 days (95% 2 days)
    £2.99
      1st Class Tracked, Royal Mail
      1-2 days (95% next day)
      £3.99  (FREE for orders over £15)
        Royal Mail Special Delivery
        1 day guaranteed before 1pm (next day if ordered by 2pm)
        £5.99

        This includes the Highlands and Islands, Scilly Isles and the Isle of Man.
        * Orders received by 2pm Monday-Friday shipped that day.

         

        International delivery
        International Delivery 
         

        Tracked Royal Mail International
        USA & Canada
        5-7 working days 
        £8.99
         
        Standard Royal Mail International
        Europe
        3-6 working days 
        £4.99

        Rest of the world (see above for USA and Canada)
        5-8 working days
        £5.99
         
        Express Delivery, 1-3 Days
        Australia - £16.99
        New Zealand - £24.99 (3-5 days)
        Ireland - £12.99
        United Arab Emirates - £14.99

        Other Countries - Please contact us for a quote.

         

        Shipments outside of the EU may incur customs duties/taxes which are the responsibility of the purchaser and we cannot be held liable for any unfortunate delays at Customs.




        * Notes on delivery and order processing

        Monday to Friday orders received by 2pm will normally be processed the same day, but it's not guaranteed.

        Orders received over the weekend will be posted on the Monday, with no distribution on Public Holidays. Saturday delivery is included in the UK and some other countries.

        Our UK services do cover the Highlands and Islands, Scilly Isles and the Isle of Man. 

        Helpful delivery
        Where possible we will use a box that fits through most letterboxes to achieve a first time delivery.

        Who delivers for us?
        The 1st Class option is Royal Mail First Class Tracked; most orders will be delivered within 1 day, but a small % may take 2 days. 2nd Class Delivery uses the Royal Mail 2nd Class Tracked service. Most orders take 2 days, with a small % taking an extra day. 

        Special Delivery is by Royal Mail. Standard international delivery is by Royal Mail and Express uses DPD, UPS, DHL or Fedex.

        Customs duties and taxes
        Shipments outside of the EU may incur customs duties/taxes which are the responsibility of the purchaser and we cannot be held liable for any unfortunate delays at Customs.

        Places we cannot deliver to
        While we're more than happy to deliver your order to your place of work, there are a few exceptions. For reasons out of our control, we can't deliver to any of the following:

        • Military Bases / British Forces Post Office 
        • HM Prisons 
        • P.O. Boxes
        • Countries affected by conflict, embargoes, etc

        Delivery Queries

        If you have any problems with a delivery please contact us and we will do our very best to resolve it (99.2% of deliveries arrive on time!).

        Returns

        We receive very few returns, about 1% (and they are almost always due to someone ordering a wrong sized or duplicate gift). Our returns policy is very straightforward and fair.

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        Your data & card details are safe

        UK & INTERNATIONAL SHIPPING & EASY RETURNS

        Spend just £15 for free UK delivery

        LOVELY PACKAGING AS STANDARD & YOU CAN EVEN ADD A CARD

        A perfect gift for a loved one

        WE GIVE BACK, AS DO MANY OF OUR LOVELY BRANDS

        Charitable donations & ethical sourcing

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