Scroll down for UK and international delivery times and costs.
FREE UK delivery when you spend £30.
Coronavirus Impact On Delivery
90% of UK orders are being delivered on time. Unfortunately international deliveries are more significantly effected.
If you are unfortunate to have a delayed delivery we hope you understand and thank you for your patience. If you urgently need your order please choose Special Delivery or Courier.
See our Coronavirus page
Customs charges inc. Brexit impact
Prices and delivery costs do not include any customs charges that may apply to international deliveries and are payable by the recipient when the parcel arrives in-country. SInce Brexit these charges apply to EU countries too. More info.
Delivery issues are rare - although more common currently due to Coronavirus's impact on delivery companies - but if you're one of the unlucky few please contact us and we'll do all we can to help.
Customers praise our delivery speed
Visit Trustpilot to see what customers say about our speed of delivery, our lovely plastic-free packaging and our very fair returns policy.
Letterbox delivery & lovely packaging
We use a letterbox size box wherever possible to ensure a first-time delivery. All orders are carefully wrapped in tissue too.
See an order being packed
Letterbox size box
Customs duties and taxes
How will you know if customs charges will apply?
Unfortunately it's not a simple answer. Please check the implications for the country you are delivering to as the rules and duty/tax-free thresholds vary significantly.
For some countries the customs taxes/duties will be 0% or minimal, but for others could be around 30%, including to the EU now Brexit is complete.
Who delivers for us?
Delivering to hospitals
Places we cannot deliver to